We’ve picked and printed your garment just for you, so if your garment arrives and you decide you’d like something tighter or looser instead then we have to print another. We take care to give you all the information you need to choose the correct size of garment because situations like this are costly and inconvenient for both of us. This is why we don’t automatically offer a replacement if you don’t like the size of the garment you receive.
There are exceptions, though. We occasionally have leftover stock from your graduation, and if we happen to have your new size in stock then we’ll happily exchange it for you. We can also, for a small fee, print a new one in your chosen size. Naturally, if the garment you receive doesn’t match the size guide you saw when you ordered it then this is a manufacturing fault and is totally our responsibility. Please return it; we will send you a replacement and refund your postage.